Our Services

AB Global Assistance has always focused to provide high-quality and        cost-effective services in medical assistance, technical assistance and     travel services in Turkey, Iraq and Iran.

Medical Escort

As our core duty was to provide experienced medical escorts to accompany patients to their homecountry, our team of experienced and dedicated people are ready to carry on such missions anytime and anywhere in the world. This includes medical and social escort cases with reasonable price and high quality despite the presence of many restirctions nowadays.

Fraud investigation cases

Based on our network capabilities in the region, we can conduct investigation cases anywhere especially in countries where there is security issues as Syria, Iraq, and Iran. We can dispatch a team to carry on the investigation process on our behalf and if necessary to visit the facility and verify documents as well.

Medical cases (Medical follow up)

In the presence of an indoor medical team consists of experienced Nurses and doctors, we can guarantee good quality service in timely case follow up. Once the case arrives, our doctors initiate contact with the service provider and check patient medical condition while receiving medical information verbally and in written form as well. We follow up the patient case regularly day by day until the patient is discharged or returned back to his home country.

Air ambulance arrangement

Beside providing escort services, we can also assist in arranging Air Ambulance flights. In the presence of several service providers pool, we can choose among the best price and most appropriate route to repatriate a patient from point A to point B. This includes all the time doctor monitoring patient medical condition and with his approval we move on with the arrangements.

Second opinion (Medical Counseling)

In coordinance with medical follow up, our medical team can share their thoughts and insights on cases where a local how-to-know is needed.

Transportation (Ground ambulance arrangement + Taxi arrangement)

We can make the arrangements of the Ground Ambulance and Taxi transports from hospital to airport or vise versa. Also, we can arrange transportation from hotel to hospital and back to hotel. In addition, we can arrange transport between hospitals.

Translation Services

We have a team of sworn translators who can carry on certified translation cases of medical reports, invoices, and if required, legal papers.

Guarantee of payment

Since the establishment of the company, our network team has been working on bringing into their coverage area a lot of medical facilities among the best where we can place GOP and cover medical expenses on your behalf. Saying that, the team is still working 24/7 to expand our coverage network to include more facilities in order to serve your clients in best way possible.

Online doctor appointment (Dental Services, Physiotherapy Services, Dialysis Services, Facility referrals)

We can book an online appointment with a specialist for your client. Saying that, our medical team can comment on facility referral per their evaluation of the patient medical condition and select the best option for his treatment continuity among pool of hospitals. Online appointment can also include long term treatments as dialysis, and physiotherapy sessions.

House call visit

We totally understand and aware that your clients might need an urgent medical assistance at their staying address or hotel, thus we have ready medical team to disptach to patient location when the medical treatment is needed at any time and anywhere.

Hotel reservations

We can make hotel booking for your clients at any city or place they would like to stay in. We can also extend the booking reservation if required. We can provide recommendation on touristic places and guide your clients during their vacation.

Cost Containment

As the medical and travel insurance sector is expanding, the need for cost containment has increased nowadays. Here at Global Assistance we follow up the patient case from admission until discharge, request the proforma cost breakdown from the hospital, control the costs, perform reduction, and negotiate final costs with the service provider. This is all to keep costs at a reasonable level in accordance with local protocols and standards put by the government.

Hair transplantations

Bedise hotel reservations, we can provide customized hair transplantation package including transportation and viewing touristic places which Turkey became number 1 destination for people who would like to receive medical treatment (Hair Transplantation) and enjoy touristic places at same time with reasonable prices.

Phone Fix

If your phone is broken, we offer you the opportunity to get a new one within a few hours.